Anything related to tracking is a taboo but tracking an employee is not limited to surveillance or spying somebody but sometimes it’s the necessity of the business.
The difference between surveillance or spying and tracking an employee has a very thin line. For example, when you are secretly tapping an email or taking the monitor’s screenshots is called spying where the victim doesn’t even know what’s going on in the background.
However, tracking does the same thing but with full knowledge of the user who is being tracked.
Employee tracking and surveillance is a huge topic and I don’t think I can cover what all tools and methods are available for disposal to companies but we would talk about location tracking of the employees here.
Employee location tracking is not a spy tool but it’s a necessity in case you have remote employees or field force deployed for sales, service or delivery.
With remote employees, attendance is a major concern for companies. For example, pharmaceutical companies often have employees in all major cities working remotely from their home. In an ideal scenario, they should go and visit multiple doctors, medical shops and distributors, however, this is not the case.
Instead of visiting the location they generally call the distributors to get the stock status but do mark their visits in the company’s CRM. This way companies incurred a loss in multiple ways and not just in terms of what they are paying for conveyance to their employees.
Say if the MR could have visited the distributor then he could have provided some recommendations based on the doctors practicing nearby or could have recommended the alternates of the stock of they maintain of the competitors but since he called over the phone he missed that opportunity.
Same goes with the FMCG sector where every visit is more important than just getting the stock update from the stockist of the distributor.
All this can be solved through an employee tracking app like TeamSpoor.
Employee tracking app gives real-time data of the user’s location along with their route-map and visit reports (which are geotagged) i.e., if somebody claims to be present at a location and the app also shows the same then you could be 100% sure that there is no discrepancy at all.
There is a flood of companies those who offer you employee tracking solution or per se Field Force Management solution, however, before selecting one for your company you should consider many factors.
Oh! of course, you can but should you?
First of all, they are not enterprise solutions and they are only meant to be used by individuals for casual location sharing.
The whole point of implementing a solution to ease the work and not to put in more manhours into it. For example, if you use any of the above-said solutions then
These are the few issues, which you should consider before implementing retail grade solutions in an enterprise.
I can’t comment on all the solution available in the market but I can tell how TeamSpoor can empower your employees and business with an easy to use app for the employees.
If you still have questions on how field force management or employee tracking solution could help your enterprise then feel free to contact me from https://teamspoor.com